Shipping & returns

Return Policy

  Please read all return guidelines before submitting your return.
•    Contact us to arrange for any returns.
•    A copy of the invoice will need to be included with the return.
•    There is a 15% restocking fee charged against all returned parts.
•    Parts must be resaleable and in the original packaging.
•    We cannot take back used parts.
•    We cannot take back installed or tried parts.
•    Electrical parts are not returnable.
•    We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
•    Return request need to be within 15 days of receipt.
•    Shipping costs for returns due to customer error are at the expense of the customer.
•    We do not refund shipping charges.

Shipping/Sales policies

•    In stock orders ship within 24 hours.
•    Weekend orders will be processed the next business day.
•    If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 7-10 business days to arrive and will shipped to you immediately. Please contact us for availability.
•    Depending upon location, ground shipments usually take 2-7 days.
•    Orders over $250.00 must be signed for upon delivery.
•    Your order may be shipped per Expedited shipping for an additional cost.
•    Oversized shipments will be additional; you will be contacted prior to shipping for approval.
•    Oversized shipments will ship to your local freight hub for pickup.
•    We cannot guarantee transit times for ground and oversize orders.
•    Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
•    In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
•    We do not ship COD orders.
•    Duties and fees for international orders are not included in the purchase price.
•    International orders are non-returnable
•    Shipping charges will not be refunded on returned parts, as the shipping is a service rendered and cannot be refunded.